Welcome to www.harting.co.uk (the “Website”). The Website is operated by HARTING Limited (referred to as “HARTING”, “our”, “we” or “us”). We are committed to protecting and respecting your privacy. HARTING is a limited company with company number 05540444 having our registered address at Jubilee House, 32 Duncan Close, Moulton Park, Northampton, Northants., NN3 6WL.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.harting.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the DPA”), the data controller is HARTING of Jubilee House, 32 Duncan Close, Moulton Park, Northampton, Northants., NN3 6WL. We are notified with the Information Commissioner’s Office with number ZA068977.


1.1        We may collect and process the following data about you:


1.1.1       Information you give us: You may give us information about you by filling in form(s) on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, employer, e-mail address and phone number, financial and credit card information, personal description and photograph.


1.1.2       Information we collect about you: With regard to each of your visits to our site we may automatically collect the following information:    technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;    information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.


2.1        We use information held about you in the following ways:

     2.2.1 Information you give to us: We will use this information:    to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;    to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;  to notify you about changes to our service;  to ensure that content from our site is presented in the most effective manner for you and for your computer.


2.2.2   Information we collect about you: We will use this information:    to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;    to improve our site to ensure that content is presented in the most effective manner for you and for your computer;    to allow you to participate in interactive features of our service, when you choose to do so;    as part of our efforts to keep our site safe and secure;    to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;    to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.




3.1        We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.


3.2        In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.


3.3        If HARTING or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.


3.4        If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements between you and HARTING; or to protect the rights, property, or safety of HARTING, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.



4.1        The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


4.2        All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


4.3        Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5          COOKIE POLICY


5.1        Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. Cookies allow web applications to respond to your interests and needs by gathering and remembering information about your preferences.


5.2        We use traffic log cookies to track visitors’ use of individual Website pages, to compile statistical reports on our Website activities, to improve our Website pages by tailoring them to users’ needs and for downloading of CAD models.


5.3        Cookies do not contain any personal information (e.g. names, addresses, date of birth) about you and they cannot be used to directly identify an individual user. For further information about cookies please visit: www.aboutcookies.org or www.allaboutcookies.org.


5.4        You can set your browser not to accept cookies and the above websites will tell you how to remove cookies from your browser. However, in some cases this may mean that some of our Website features will not function.

5.5        The cookies used on our Website are as follows



Cookie Name



Universal Analytics – Google


Universal Analytics is the new version of analytics that was launched last year from Google. It introduces a new tracking code, the ability to track a user’s behaviour among different devices and a new measurement protocol that is able to import data from online and offline devices.






Universal Analytics masks IP addresses, and can be opted out of entirely using the following browser add-on: https://tools.google.com/dlpage/gaoptout


Remarketing Cookie

[Name of Remarketing Cookie]

Remarketing cookies are used to reach all users of Our website.  We are able to track users depending on their usage.  As such, certain users are more likely to see specific image adverts or HARTING’s AdWords advert.


PIWIK Open Source Web Analysis Software

[Name of visitor cookie]

If you return to the Website, this cookie shows that it is a repeat visit.



PIWIK Content Management System

[Name of session cookie]

This cookie is used to save session data.



6          YOUR RIGHTS


6.1        You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at salesuk@harting.com.


6.2        Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.



The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.



Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

9          CONTACT


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to salesuk@harting.com.